Innovative Organic Nursery LLC (“ION,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from https://innovativeorganicnursery.com (the “Site”).

Information We Collect

Personal Information

When you visit the Site, place an order, or contact us, we may collect personal information including:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely by third-party providers)
• Order history and purchase details

We do not store full credit card numbers or payment credentials on our servers.

Automatically Collected Information

When you browse the Site, we may automatically collect certain information, including:

• IP address
• Browser type and device information
• Pages visited and time spent on the Site
• Referring website or source

This information helps us improve website performance and customer experience.

How We Use Your Information

We use the information we collect to:

• Process and fulfill orders
• Communicate with you about your order or inquiries
• Provide customer support
• Send transactional emails (order confirmations, shipping updates)
• Improve our products, services, and website
• Comply with legal or regulatory requirements

We do not sell your personal information.

Marketing Communications

With your consent, we may send marketing or promotional emails. You may opt out at any time by using the unsubscribe link included in our emails.

Transactional or service-related emails (such as order confirmations) are not subject to marketing opt-outs.

Cookies & Tracking Technologies

ION uses cookies and similar technologies to:

• Enable core website functionality
• Analyze site traffic and usage
• Improve site performance

You can choose to disable cookies through your browser settings, though some features of the Site may not function properly.

Third-Party Services

We may share limited personal information with trusted third-party service providers who help us operate our business, including:

• Payment processors
• Shipping and fulfillment partners
• Website hosting and analytics providers

These providers are authorized to use your information only as necessary to perform services on our behalf.

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of marketing communications

California residents may have additional rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA).

To exercise your rights, please contact us using the information below.

Children’s Privacy

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Site after changes are posted constitutes acceptance of those changes.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Email: iondirectsales@gmail.com